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          Mowing, haying recommendations released    | 
         
        
          By Judy Jacobs  
            
              
                  
                    State law requires MnDOT to manage 12,000 miles of roadway in Minnesota, which incorporates more than 255,000 acres of state land, including 175,000 acres of green space.  Photo by Jerry Eggert   | 
               
             Earlier this month, MnDOT released a report with  recommendations regarding mowing and haying in state right of way, including  proposed changes to MnDOT’s permit process for right of way mowing.   
            The report came out of action required by the 2017 Minnesota  State Legislature, which placed a moratorium on mowing permits last year. The  Legislature also required MnDOT to conduct a public outreach effort statewide  to learn what Minnesotans wanted regarding mowing state right of way and to  report back those comments as well as recommendations on policy and  legislation.  
   
              Nancy Daubenberger, assistant commissioner, Engineering Services, led a stakeholder  group of environmental, agricultural and other interests. In addition,  MnDOT held nine listening sessions across the state and took public comment via  the website, email, regular mail and face-to-face. The information from the  public engagement shaped the recommendations that were made available March 1.  
   
  “MnDOT made a point to reach as many residents across the  state as we could to have a greater understanding of landowner needs,” said  Daubenberger. “It was also very important that we balance those needs with  MnDOT’s responsibility to manage and maintain our highway rights of way.”   
   
              MnDOT developed the report and  recommendations based on feedback from the public, including suggestions from  the stakeholder group for changes in state law. It also details the process  used by the stakeholder group to develop the recommendations.  
   
              The Legislature outlined  specific elements for the recommendations, including: 
            
              - Ease of permit  application or notification
 
              - Frequency of  permits or notification
 
              - Priority given to  the owner or occupant of private land adjacent to a state highway right of way
 
              - Determination of  authority to mow or hay state highway right of way in which adjacent land belongs  to state or local government
 
              - Recognition of  differences in the amount of wildlife habitat based on geographic distribution  across the state
 
           
            The cover letter and the full report are available at www.mndot.gov/govrel/reports.html as well as on the mowing/haying  webpage.  
               
            Locations of the listening sessions and stakeholder meeting minutes can be found on the MnDOT  mowing website at www.mndot.gov/mowing.             | 
         
        
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          Animated video, website help kids explore civil engineering   | 
         
        
          By Shannon Fiecke, Research Services and Library  
            
              
                
                    Explore the world of a civil engineer in this  animated video for kids.  Video produced by the Minnesota Local Road Research Board  | 
               
             Transportation agencies have all  experienced difficulty hiring new engineers and technicians due to a shortage  of students entering the field. To spur more interest, MnDOT has partnered with  local transportation agencies in creating a fun video and website that teach  kids about civil engineering.  
               
The animated video invites children to explore the  world of a civil engineer, such as building skyscrapers and tunnels; designing  roads, rail and air systems; and developing water purification systems. It also  highlights the various sub-disciplines within civil engineering, such as  transportation, municipal and structures. 
 
            
              
                  
                  Librarian Marilee Tuite took this photo of her daughter, Audrey, exploring the "Bridge-in-a-Bag" at a presentation to a local Girl Scouts troop.  | 
               
             
            A companion website offers further career path  information, as well as fun games and activities for kids to learn more about civil  engineering. 
   
              The new video and website,  sponsored by the Minnesota Local Road Research Board, are being distributed to  Minnesota STEM teachers, and will be shown at the upcoming Civil Engineering  Day on April 28 at the  Science Museum’s “Year of the Engineer.” The video and website can be shared with teachers  or be used by employees who are invited to speak to kids about their  occupation.  
   
            Another resource for school  presentations, “Bridge-in-a-Bag,” is  now available for check-out from the Library and districts. Other resources are  also available from MnDOT’s STEM  Education and Outreach program.   | 
         
        
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          Racheal Glancy eligible for vacation donation  | 
         
        
          
            
              
                  
                    Racheal Glancy  is eligible for the state vacation donation program.  Photo courtesy of Consultant Services | 
               
             
            Racheal Glancy, Consultant Services, is eligible for the vacation donation program.   
               
Glancy has chronic heart failure and has had various  procedures while in the hospital. She has an implantable cardioverter defibrillator,  PVC ablation. She also received a Life Vest, which serves as an external  defibrillator, to allow deliverance of a life sustaining shock if a sudden  cardiac arrest occurs. 
 
Glancy has more than 19 years of state service and has been with Consultant  Services in the Office of Project Management and Techinical Support since 2010. She is part of the accounting team that works with  professional/technical contracts. 
 
Also eligible for the vacation donation program are MnDOT employees Melissa Janzen, Office of Land Management; Micki Lane,  District 1 soils and materials; and Tim Gilder,  Metro District maintenance supervisor. Janzen has worked at MnDOT since 2016  and has a life threatening illness. Lane, who has  been in District 1 for 10 years,  was diagnosed with cancer.  Gilder is a 27-year employee of MnDOT and has Parkinson’s disease.  
 
To donate vacation hours, go to the Employee  Self Service Web site and click “Other Payroll” and then “Leave Donations.”  The site also allows employees to view a list of all  state employees eligible for the program and to enroll as a recipient.  | 
         
        
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          Janet Cherney, Cori Calhoun take on new leadership roles in Corporate Services Division  | 
         
        
          
		  
            
              
                  
                    Janet Cherney, left, is the new Corporate Services Division director and Cori Calhoun is the assistant division director.  Photo by Kevin Gutknecht   | 
               
             
            Janet Cherney has been appointed  assistant commissioner for the Corporate Services Division and Cori Calhoun will serve in a temporary unclassified position as assistant division  director for Corporate Services Division. Cherney and Calhoun assumed their  roles March 15.  
            Cherney has been the assistant  division director for Corporate Services since July as part of the division  succession plan. She has 22 years of state service and began her career in 1995  at the Department of Human Services.  She has also served at the  Department of Public Safety and Minnesota Management and Budget, primarily in  accounting roles.  
               
              In 2006, Cherney was hired as the accounting director for Department of  National Resources, Division of Forestry and became a manager with a focus in  accounting, human resources and facilities. She has been with MnDOT  since October 2013 in the Metro District as the director of business and  administrative services, where she provided leadership in finance, human  resources, facilities, and communications and engagement for the district. 
            Over her career, Cherney has been  involved in change management, continuous improvement, business planning,  talent management, annual spending plan development, financial reporting and  analysis, records management and strategic planning. She has a bachelor  of science degree in accounting, with a minor in promotional communications.  
               
              In  the assistant division director position, Calhoun will assist with leadership  and direction for the offices of Administration, Human Resources, the  Technology Investment Management section, as well as executive level support. She  will champion key projects, requiring a broad agency view and understanding of  interdependencies between multiple functions. 
            Calhoun  has nearly 13 years of state service. She began her career at the Department of Revenue as a revenue collection officer, and quickly advanced to  supervisory roles in collections and corporate tax. She did a short stint at  the Department of Public Safety as an internal audit manager, before returning  to Revenue. She served as the director of the Income Tax and Withholding  division for three and a half years before coming to MnDOT as a division  business manager for Engineering Services, Chief Counsel, Chief of Staff,  Policy and Government Affairs.   
               
              Calhoun was a key organizer for the mowing and haying in the state highway  right of way public engagement efforts, participated in C3 projects, along with  WIG activities, and is currently a member of the senior leadership team. She  has a master’s degree in business administration and accounting, as well as a bachelor  of science degree in business management. She also completed the Senior  Leadership Institute at Humphrey School of Public Affairs in 2016. 
   
  “Janet, Cori, and I have been  talking about the Corporate Services Division and how much it has changed since  I had that role in the mid 2000s,” said Sue Mulvihill, deputy commissioner and  chief engineer. “There are many opportunities for the Corporate Services  Division to strategically look at how we deliver the human resources,  information technology and administration services that the department needs  to do its core business. I look forward to working with Janet and Cori as  they look at where we are today and where we need to be in the future.”  
            Cherney  and Calhoun are both on the 4th floor of the Central Office. Cherney can be  reached at 651-366-4814 or  Janet.Cherney@state.mn.us. Calhoun  can be reached at 651-366-4836 or Corrine.Calhoun@state.mn.us.  | 
         
        
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          Metro District WIG increases contracting with certified small businesses  | 
         
        
          By Mary Schmidt, Metro District Advancing Equity director    
              
                
                   
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               Metro  District achieved impressive WIG results in 2017 from its efforts to increase contracting  with certified small businesses.  
                 
                At the start of WIG 2.0 in 2016 Metro Program Delivery staff  set a goal to increase by 50 percent the number and dollar value of prime contracts  with certified small businesses. This goal translated into a minimum of 22 professional-technical  consulting contracts and $3.1 million per year, based on the district’s prior  three-year average. 
                 
In 2017, the district achieved 43 prime contracts valued at  $3.9 million awarded to certified consultant firms, exceeding its goal. In  dollar value, the 2017 results equaled 10 times the district’s 2016 results. 
 
“We knew the goal was ambitious when we set it, but we  wanted to be bold and demonstrate to ourselves and the public that we don’t  just do business with large firms,” said Tom O’Keefe, Metro District program delivery  director. “We aim to make an impact on our local communities, especially  communities of color that have not benefited from MnDOT contracting to the  degree one would expect.” 
 
“Certified small businesses” refers to businesses owned by  women, persons of color, veterans, persons with a disability and other small  businesses disadvantaged in Minnesota’s marketplace that are certified under  the state’s Targeted Group Business or Veteran business programs or the federal  Disadvantaged Business Enterprise program. 
 
Metro’s consultant administration also had a WIG to increase  the size of Metro’s TGB/Vet/DBE consultant pool. WIG champions recognized these  efforts by choosing the Metro Consultant Administration team as a Shout out!  Round 2 winner. 
 
“Metro’s need for  outsourcing has increased, which provides opportunity to reach out to smaller  firms that haven’t done business with MnDOT,” said Julie Fiereck, Metro’s Consultant  Administration office. 
 
In addition to reaching out to more small businesses, staff  used the simplest and quickest methods to hire them, like Equity Selection. 
 
              
                
                   
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              MnDOT and other state agencies rolled out Equity Selection in  2016 to promote greater equity for TGB and Vet businesses. This selection  method has a maximum contract amount of $25,000, requires award to a TGB or Vet  firm, and takes less than a week to execute. In 2017, Metro awarded 14 of its 43  certified small business consultant contracts using this selection method.  
   
  “Equity Select is awesome,” said Jon Solberg, Metro south area  manager. “From scope to contract is just a few days. It’s a nice way for  functional areas that are overburdened to accomplish work that must be  delivered.”  
   
                Solberg’s team used Equity Select to hire Associated  Consulting Services, a woman-owned TGB and DBE, for traffic counts.  
   
  “The business owner was very motivated to get the work. Her  turnaround and attention to detail made the contracting process so much easier  and quicker,” Solberg said. “We were able to give the specs and direction to  the person who would actually do the work.” 
               
Molly Kline, also from Metro south area  management, added, “I had such a positive experience. I’ve executed another  contract with ACS.” 
 
Metro staff also used Direct Selection from the Prequalification  Program 22  times to hire prequalified  TGBs, Vets and DBEs. As the name implies, for this selection method staff select  a prequalified consultant from the Prequalified Program list and negotiate the  price. The maximum contract amount is $100,000. 
When Metro project managers request to  use this selection method, consultant administration staff introduce project  managers to TGB/Vet/DBEs they have not worked with before but are in the  Prequalification Program. 
Victor Vasas, Metro Design, used Equity Select and Direct Selection  methods in 2017.  
“We used several TGB and DBE professional services contractors to  supplement our workforce and increase our options when needed. My  experience is that they are well qualified, professional and  ethical. Their work is high quality and timely and we are planning to use  them continually as need arises.”  
Staff also strengthened the consulting  pool by giving TGBs, Vets and DBEs experience on an important design-build  project in the Metro. Eric Embacher, project manager for a design-build project  on Interstate 35E in Forest Lake, and Jerome Adams, Metro District project  management, used Direct Selection from the Prequalification Program to hire  five TGBs and one Vet business to perform work on the project’s design-build  verification team. The six certified consultants are performing their  specialized verification roles while being mentored by the verification team  prime contractor. 
“The TGBs and Vet contractors have been  very skilled and capable of doing the required work in their areas of  expertise,” said Embacher. “The benefit is that skilled TGB/Vet/DBEs get their  foot in the door and take their design-build experience to future  projects.”   
Staff also used the General Engineering  Consultants selection method to hire two pre-construction GEC teams led by TGBs  and DBEs. Sambatek’s team is doing detailed design work on I-35W and Stonebrooke  Engineering’s team is doing preliminary and final designs for Hwy 13.  
As part of "putting WIG 2.0 back into the whirlwind," all MnDOT staff  are encouraged to:  
  - Explore alternative selection methods that can  help MnDOT accomplish its work through TGBs, Vets and DBEs
 
  - Share successful contracting experiences with  coworkers
 
  - Encourage small businesses to register as a  state vendor 
 
  - Refer small businesses to the Office of Civil  Rights’ Small Business Resource Center in St. Paul.
 
 
To find a directory of TGBs and Vets,  visit http://www.mmd.admin.state.mn.us/process/search/. DBEs are listed in https://mnucp.metc.state.mn.us/.  
“We couldn’t have achieved our goal without  Metro staff giving our small businesses a chance,” said O’Keefe. “We will  continue to encourage and support our employees to get to know more small  businesses, find out their specialties and give them a chance to demonstrate  they can do good work for us.”  
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          Building relationships, engaging communities to improve transportation in Minnesota   | 
         
        
          By Mary McFarland Brooks 
              
                
                    
                      (from left) Donna Koren, Market Research director, led a discussion on documenting public engagement work with Jody Martinson, assistant commissioner, Operations; Kristi Schroedl, chief financial officer; and Kim Collins, Office of Civil Rights director.  Photo by Laurie Ryan  | 
                 
               More than 100 MnDOT employees gathered at the U  of M Continuing Education and Conference Center last week for the 2018 Public  Engagement Workshop. This year’s theme of “360 Degrees of Public Engagement” highlighted  the role of both ongoing, continuous engagement and engagement throughout all  phases of MnDOT projects.  
               
              The agenda began with a presentation by Rowzat Shipchandler, Department of  Human Rights deputy commissioner. She emphasized the need to gather data and costs  of engagement efforts.  
   
              Kris Riesenberg, Federal Highway Administration, also provided additional  context on why the engagement issue is being prioritized at MnDOT.
              “For this year’s event, we made a concerted effort to include a  wide range of perspectives on the public engagement issue from key partners  outside of MnDOT,” said Richard Davis, director, Public Engagement and  Constituent Services. “More importantly, we needed to hear directly from  district staff who are on the front lines executing public engagement and  outreach strategies across the state.” 
                 
                District staff provided presentations about the major engagement  efforts they led. One of the bigger efforts was the I-94 project between Mounds  Boulevard in St. Paul and Broadway Avenue in Minneapolis that Nick Carpenter, Metro District public affairs coordinator, summarized.   
                 
              Carpenter’s presentation emphasized that the overarching goals of  engagement for each project provides an important process that will:  
              
                - Engage more voices in transportation planning
 
                - Focus on those effected by the project  (communities in the corridor)
 
                - Improve diversity and inclusion of  underrepresented voices 
 
                - Engage those effected earlier in the process
 
                - Engage with purpose to build resilient  relationships 
 
               
              The workshop, along with showing an  overview of the engagement process, provided a hands-on exercise to discuss the  various types of public engagement to use along the project continuum. The  exercise illustrated that the key is recognizing all the various stakeholders and  seeking their input at specific points in the decision process where their feedback  has the most potential to affect the project. 
                 
                  The districts were also highlighted for various problem-solving  methods they initiated to address challenges in exercising public engagement  efforts. The audience had the opportunity to hear about lessons learned, both pre-project  and as the project developed.  
                   
                The Public Engagement and Constituent Awards program was also  rolled out by the PECS office to recognize outstanding efforts across MnDOT.  The call for nominees will begin later this year and the first set of award  winners will be announced at the 2019 Public Engagement workshop next spring.  The award categories are:                   
              
                - Creativity and innovation 
 
                - Respect for diversity,  inclusion and culture 
 
                - Best engagement for  a small/medium-sized project 
 
                - Best engagement for  a major project ($15 million or more in the metropolitan highway construction  district, $5 million in non-metropolitan highway construction districts) 
 
                - Ongoing engagement  by office or district 
 
               
              Stay tuned for more information about the awards program.  
                 
            More information and presentation materials can be found at the  Public Engagement iHub website link: http://ihub/publicengagement/index.html.            | 
         
        
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          Two-year effort creates single source for project funding data  | 
         
        
          
            
              
                  
                  Duane Leurquin, CHIMES director, puts the cherry on top of the CHIMES WIG 2.0 scoreboard for an accomplishment of his team.  Members of the CHIMES team include (from left) Trang Chu, program development supervisor; Kristy Jelen, CHIMES business analyst; Brain Gage, director of Program Development and Performance Measurement; and Victoria Hopwood, CHIMES project manager. Photo by Rich Kemp   | 
               
             
           
             
            There’s good news for employees who track project  information from pre-construction through letting, according to Duane Leurquin,  Capital Highway Information Management System project director. 
            “With the recent implementation of CHIMES we now have a  single source for project funding data, eliminating redundancy while adding the  capability of producing analytics and legislative reports,” he said. “It will  help staff track funding details for MnDOT’s Capital Highway Program, manage  program and project funding sources and approvals, produce the State  Transportation Improvement Program, and report total project cost and total  project cost estimates.”  
            CHIMES, which has been in operation since January, has been  in development for more than two years. It currently contains project data  previously entered into the Program and Project Management System, such as project  description, location, limits, estimated costs, development schedule and  letting dates used for trunk highways, state aid, transit, rail and intelligent  transportation systems projects. 
            During the transition from PPMS to CHIMES, staff will continue  making dual data entries into both systems until a targeted end date of March  31. Thereafter, the only data added to PPMS will be for projects that are  illustrative or belong to CHIP (10-year plan) or MnSHIP (20-year plan). PPMS data prior to the FY18-21 STIP will not  be in CHIMES; however, historical data for projects that began prior to fiscal  year 2018 will still be available from PPMS. 
            “This project had  its challenges, but we also had a great team statewide contributing to its  success,” Leurquin said. “In addition to acknowledging all the district staff  for their thorough work entering and updating project data, I want to thank my  core team members for keeping this project moving smoothly. In particular, I’d  like to recognize Deb Hipp, project administrator; Kristy Jelen, business  analyst; and Victoria Hopwood, project manager.” 
There still are a few items left on the project’s  punch list before the project is completed in fall 2018. Leurquin said the  project team is working with a vendor and MN.IT resources to get data from the  CHIMES application into the MnDOT Data Warehouse in March. The team is  also creating a data dictionary that will identify the CHIMES tables and data  fields, and how they relate to the PPMS tables and data fields. | 
         
        
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          Hazardous materials team works to promote safe transportation   | 
         
        
          By Marcia Lochner, Office of Freight and Commercial Vehicle Operations 
            
              
                  
                    Randy Kudzia, hazardous materials specialist, explains how to conduct a calibration check on a radiation survey meter. The meter is used to detect the presence of radiation that may be present during an incident involving radioactive materials. Photo by David Gonzalez   | 
               
             What do propane, gasoline and  hydrochloric acid have in common? Each of these agents has the potential to  cause harm to humans, animals or the environment, either by itself or through  interaction with other factors. In other words, they are all hazardous  materials. These are also three hazardous materials that are commonly transported  on Minnesota’s roadways. 
               
MnDOT’s Office of Freight and  Commercial Vehicle Operations employs three hazardous materials specialists who  have the critical responsibility of promoting the safe transport and storage of  these potentially dangerous materials throughout the state. Randy Kudzia, Jim  Fox and Kory Wiech work proactively and reactively to ensure commercial freight  transportation providers, cargo tank inspection facilities and freight shippers  comply with both state and federal motor carrier and hazardous materials safety  regulations. 
 
Hazardous materials specialists  perform many duties, one of which is conducting motor carrier compliance  reviews to ensure carriers are operating safely and responsibly.  
 
“The overall goal of the compliance review program is to reduce  commercial vehicle crashes by ensuring that motor carriers only operate  well-maintained vehicles driven by safe, qualified drivers,” said Kudzia. 
 
            
              
                  
                  MnDOT's hazardous materials specialists are stationed logistically throughout the Twin Cities metro area. Pictured from left: Randy Kudzia, Jim Fox, Scott Crow, Kory Wiech.  Photo by David Gonzalez   | 
               
             
            These reviews are on-site  investigations of a motor carrier’s safety management practices, including  controlled substance and alcohol testing, driver’s hours of service,  maintenance and inspection, driver qualifications, commercial driver’s license  requirements, financial responsibility, accidents, hazardous materials, safe  driving, and other safety and transportation records to determine whether a  motor carrier meets the safety fitness standards. 
   
              The specialists also conduct safety  audits of new entrant hazardous materials carriers. A motor carrier is  considered a new entrant for the first 18 months of operation after beginning  interstate commercial motor carrier operations. During the safety audit, the  specialists examine the motor carrier’s operations to provide educational and  technical assistance on safety and regulation requirements and gather critical  safety data to assess the carrier’s safety performance and management controls. 
   
  “Contacting a carrier when they first  begin operating, allows us to provide critical support of their efforts to  operate within compliance with required safety regulations,” said Kudzia. 
   
              Another important component of  their work is supporting MnDOT’s emergency response to hazardous materials  transportation incidents. The specialists are available to respond to transportation-related hazardous materials incidents to provide technical support to local  responders. They also provide training to shippers and transporters of  hazardous materials, other MnDOT staff, other governmental agencies and  local emergency responders. 
   
  “Proper emergency response to  hazardous materials transportation incidents provides safety for the public,  allows for the free movement of people, vehicles and commerce on Minnesota’s  transportation system and ensures the protection of MnDOT’s assets,” said  Kudzia.   | 
         
        
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          District 6 staff jumps in to raise nearly $3,000 for Minnesota Special Olympics  | 
         
        
          By Anne Meyer, District 6 public affairs coordinator 
              
                
                    
                    A few brave souls in District 6 stepped out in below-freezing weather Feb. 10 to take a chilly jump into a lake to raise money for Minnesota Special Olympics. This is the 10th year the district has had a team in the annual Rochester Polar Plunge. This year's team consisted of Ron Heim, Owatonna maintenance; Paul Bissen, Winona construction; Jessica Schleck, Toward Zero Deaths; and Anne Meyer and Mike Dougherty, public affairs. Schleck and Meyer were first-time plungers. Before they got wet, the team held a chili feed fundraiser at the Rochester headquarters featuring 16 different chili varieties made by volunteers. That event raised $546.05; combined with other donations, the D6 Polar Plunge team raised a total of $2,970. The team is hoping even more D6ers will take the plunge in 2019.  Photo by Rich MacGillivray   | 
                 
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          Strategic Operating Plan: Implementing MnDOT's long-term transportation vision  | 
         
        
          By Sue Mulvihill, deputy commissioner and chief engineer  
              
                
                    
                    Sue Mulvihill is MnDOT's deputy commissioner and chief engineer. Photo by David Gonzalez   | 
                 
               Maybe  it’s the engineer in me, but I love how things are built. I appreciate how they  connect, piece by piece, to create something more than the individual elements. 
                 
Such  is the case with MnDOT’s 5-Year  Strategic Operating Plan, which launched in January 2018. While the document itself is  new to most of you, it is the product of a number of organizational building  blocks you are already familiar with: 
              
                - MnDOT’s Mission – Plan, build, operate and maintain a safe,  accessible, efficient and reliable multimodal transportation system that  connects people to destinations and markets throughout the state, regionally  and around the world.
 
                - Minnesota GO 50-Year Vision – Minnesota’s transportation system maximizes  the health of people, the environment and our economy.
 
                - MnDOT Core Values – Safety, Accountability, Integrity, Service,  Excellence, and Diversity and Inclusion.
 
               
               
                Added to this mix are four areas of Strategic  Operating Goals: Customer Trust, Operational Excellence, Workforce  Excellence, and Effective Financial and Information Management. Even these are  not entirely unfamiliar since a couple are also part of MnDOT’s Wildly  Important Goals, both past (financial effectiveness) and present (customer trust). Together, our Mission, Vision, Core Values and  Strategic Operating Goals form the new Strategic Operating Plan. 
                 
              
                
                    
                    MnDOT's Strategic Operating Goals include Customer Trust, Operational Excellence, Workforce Excellence, and Effective Financial and Information Management.  | 
                 
               
              The  SOP translates long-term policy plan objectives into actionable strategies for  the next five years. These strategies reflect our highest priority goals, align  our long-range vision with near-term actions and identify performance measures  to monitor progress. This SOP is intended to guide resource decisions and  better align efforts across the agency to achieve our vision and mission, and  make good on our public promises for the future of the transportation system in  Minnesota.  
                 
                The  framework and content of the SOP are the result of many months of planning and  discussion that includes input from every division. Judy Schmidt and her Resource Management Section, along with staff  from the Performance and Risk Investment Analysis Section of the Office of  Transportation System Management, led the agency-wide efforts. They will continue to  staff the initiative as we move forward on implementing the SOP into our  everyday business planning and processes.    
                           
                Beginning April 2 with a trip to Willmar, I will be visiting  the districts and Central Office to talk more about the SOP (and how it will  guide business plans going forward). In the meantime, I encourage you to read  the four-page SOP  summary to learn more about the goals and strategies we have planned over  the next five years that will help guide us in delivering products, services and support to the  people of Minnesota. In addition, look for more information about the  SOP in future issues of Newsline and  feel free to contact Judy at  651-366-4810 if you have any questions about the effort.  
                 
                Please  note: the intent of these efforts is not to make extra work for you. The SOP  and business plans provide a framework that draws the connection between the  good work we already do and the actions that will help us be even more  effective as an agency. 
I want to thank you all for the great work you  do every day. Together, we are building a safe, accessible, efficient and  reliable multimodal transportation system for Minnesota. | 
         
        
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          WIG coaches provide invaluable support to teams  | 
         
        
          By Nancy Bennett, WIG Team data analyst   
              
                
                    
                    Nancy Bennett is a data analyst with the  WIG Team. Photo by Rich Kemp  | 
                 
               Recently I had the opportunity to visit offices and districts across  the state while I was filming the Shout Out! Round 2 videos. It gave me a  chance to meet and talk with employees who I might never have gotten to know  otherwise. It was such a great experience that I wanted to share one of the  highlights of those visits with you.   
                 
The first thing I heard when I walked into the Monticello Truck  Station to interview their Round 2 winning WIG team was that initially they  didn’t want anything to do with the WIG. They did not want it to be part of their work life. They felt they were  already too busy to deal with something like this that just seemed to add to  their daily workload.  
 
Then,  in walked their coach, Angie Fonkert. She was persistent and encouraged them to  try this tool and create a sub-WIG, and they did.  
              “There was no forward movement until we really understood the big picture  of the WIG,” said Jed Mulder, District 3 maintenance supervisor at the Monticello  Truck Station. This is where Angie really earned her pay. She was able to get  in front of the crew and explain it to us in a way that made sense to our  group. Having a leader that is comfortable in front of a group and one that can  understand where the hang-ups are and work through them was critical to the  success of Monticello’s WIG.” 
              Their first step was to determine what their biggest headache was. A  big concern for the team was replacing damaged center median guardrail along Interstate  94 safely. Normally, the team members walk into the truck station, get their  job assignments and then get on the road. Now, they had to add a weekly meeting  to discuss their sub-WIG and take action to complete it on top of their already  demanding workload.  
               
              
                
                    
                    Employees at the Monticello truck station met weekly with their 4DX WIG coach, Angie Fonkert, to discuss ideas about how to improve safety, maintain inventory and determine best practices for reporting damaged guardrail. (from left) Steve Allen, Mark Barber and Jesse Shank. Maintenance supervisor, Jed Mulder, and WIG coach, Angie Fonkert, have their backs to the camera.   Photo by Joel Wenz  | 
                 
               
              Mulder  said, “Accountability check-ins were also one of  the key elements to the success of the WIG in Monticello. If it were not for  Angie checking in with us on a regular basis, especially the first month or so,  I believe we would have gone back to business as usual.” 
              Together they realized there are several components to their  sub-WIG. Each team member brought their  own, differing perspective to the meetings. And, feedback from each team member  is what made this effort such a great success. 
                 
  “We had to push through before we started  to see any return on investment,” said Mulder. “Once the crew started to see,  and experience, the payoff is when things really started to take off and become  a bit more effortless for the coach and team lead.” 
   
              The team members determined four areas to focus on. They were:  
              
                - Reporting the damage
 
                - Maintaining inventory (There are four types of  median guardrail along this stretch of I-94.)
 
                - Public safety
 
                - Employee safety
 
               
              This sub-WIG took them on an entirely different path than what they  first thought it would be on. Each team member took an active part in the  meetings and gave input to make this a safer, and more complete, project. It  also helped improve communications between team members.   
                 
  “I enjoyed working with Jed Mulder  and the Monticello Truck station on their 4DX and WIG 2.0 efforts,” said WIG  4DX coach Angie Fonkert, District 3 transportation specialist. “Now that the  team is familiar with the 4DX process, it’s a tool they can use for future  projects or new challenges in their day-to-day work. Keeping the lines of  communications open is important. Coaches can offer a different perspective and  support to the team lead.” 
   
                Angie is a great example of the many local WIG coaches making similar efforts, and having  many successes, helping their teams experience the many benefits of 4DX. There  are almost 90 WIG coaches, and 603 workgroups, statewide. This ensures that every  district and office can benefit by working with their local WIG coach.   
                 
                Coaches work to support both local leadership and teams as  they learn and practice the 4 Disciplines of Execution to systematically select  something in their day-to-day work that aligns with the agency WIG and gives  permission to focus on making improvements. The coaches network--sharing  ideas, information and gaining broader organizational knowledge. If you,  or someone you know, is interested in a local coach opportunity, please contact  the WIG Team.  
                 
                I want to personally thank all of the winning teams for this round of  Shouts Outs! It was such a great experience for me to meet each of you and hear  your stories. I am so impressed with the  innovative ideas, talent and efforts that employees are making with their  sub-WIGs across the agency. 
                 
                And, be sure to talk to the local coaches, WIG team members or WIG  Champions if you have any questions or if we can help your team with your sub-WIG.   
                 
              If you haven’t had time yet to look at the Shout Out! Round 2 highlights video, please take a few minutes to view it.  I think you’ll be as impressed with each team’s WIG efforts as I am.   | 
         
        
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