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          Legislative session begins with several MnDOT proposals  | 
         
        
          By Erik Rudeen, Government Affairs  
            
              
                  
                    Terrina White, legislative assistant on mobility from Metro District contract administration, and Erik Rudeen, state legislative liaison, head to a hearing at the state Capitol. Photo by Rich Kemp  | 
               
             The 2017 legislative session began on  Jan. 3, as legislators were sworn in for a two-year session. MnDOT’s  legislative agenda includes several policy initiatives. Here are a few highlights: 
            
              - Flaggers in work zones— allow a peace officer to issue  a citation to the driver of a vehicle if the officer has probable cause to  believe that the driver violated a flagger’s direction within the past four hours.  If a flagger can report the violation to a peace officer and the driver could  be cited afterwards, then there would be fewer violations.             
 
             
            
              - Drone registration — changes Minnesota Statutes Chapter  360 to more explicitly allow MnDOT to regulate unmanned aircraft systems, or drones, through a $25 annual registration. Current law  requires a minimum $100 annual registration fee. Unmanned aircraft systems used  for recreational purposes are exempt. 
 
           
            
              - Sponsorship of highway property — gives MnDOT the  authority to enter into agreements with businesses, civic groups or individuals  for the maintenance and improvement of trunk highway property. Examples include  sponsoring plantings to enhance pollinator habitat, the Adopt A Highway program  and highway beautification projects. 
 
             
            
              - Bicycles — updates several portions of Minnesota  statutes that govern bicycle laws and repeal outdated Minnesota Rules. These  statutes and rules were last updated in the 1970s. They have obsolete  definitions and do not reflect current designs for safe bicycle facilities such  as protected bike lanes. Also, this proposal designates a new bicycle  route from St. Paul through Duluth and terminating at the Canadian border north  of Grand Marais. 
 
           
            Gov. Mark Dayton announced his budget  proposals, which include a sustainable transportation  funding proposal, on Jan. 24. The  governor proposes addressing the gap in road and bridge funding through: 
             
            
              - Imposing a  6.5 percent gross receipts tax on gasoline
 
              - Increasing  registration fees
 
              - Authorizing  $2 billion in trunk highway bonds over the next eight years
 
              - Realizing  MnDOT efficiencies 
 
               
             
            The governor’s budget  also includes funding for transit, aeronautics, freight rail and passenger  rail. For details, go to transportation  operating budget and for  details about the governor’s capital budget recommendations, go to transportation  capital budget.  
               
            Weekly summaries of legislative hearings and introduction of transportation bills  can be found on iHUB under the 2017  legislative session.            | 
         
        
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          Public can view road conditions from snowplow cameras  | 
         
        
          By Sue Roe 
            
              
                  
                    This is what the plow cams show on the 511 website. This image was taken Jan. 25 on Hwy 14 between Kasson and Rochester.  | 
               
             
            The public can now view winter  road conditions from MnDOT’s new “plow cams” available through the 511mn.org  website. Some of the agency’s 838 snowplows are equipped with cameras that show  real-time road conditions along plow routes. The new feature launched Jan. 25. 
               
“The plow cams are another way for  travelers to make good decisions about their travel plans during the snow and  ice season,” said Kelly Braunig, 511 program manager. “If they go on the 511  site and see that travel is not advised, they can actually see an image of the  road the cameras take as the plow is traveling. Seeing is believing.” 
 
Travelers can already see road  conditions on major highways from the Road Weather Information System, which is  also part of 511. These are fixed cameras at 97 locations across the state that  show live rotating photos. While the RWIS cameras show a small area of the road,  the plow cams show real-time road conditions as snowplows plow their routes.  
 
“The RWIS and plow cameras are  both used for maintenance purposes, and the public also benefits,” said Steve  Lund, state maintenance engineer. “They give maintenance managers and  supervisors a quick snapshot of what’s going on in the field but the plow cams  will show the road conditions from the driver’s seat along a route.” 
 
The plow cams are available on  the 511 website’s full-featured and streamlined pages and the 511 app. They are  also available on the “Personalize Your 511” feature, which is on the  full-featured and truckers’ pages. 
 
To access the plow cams, go to www.511mn.org and click on “Plow Cameras” on the left  menu. A window will open to show photos and a map where the plow is. Underneath  the current photo and map is a “film strip,” showing images every five minutes.  The camera will activate when the plow is going at least 10 miles per hour or  based on other filtering criteria.  
 
Photos have captions that give  the plow number, the date, time and location of the plow. Images will be  displayed for two hours. If a new image is not taken for 15 minutes because,  for example, a snowplow has stopped to refuel, the snowplow icon will be removed  from the map until the plow is active again. 
 
The active trucks displayed on  511 only represent a portion of MnDOT’s fleet for snow and ice and other  maintenance activities. Not all of the cameras are fully implemented in the  trucks, but 200 cameras were purchased for this winter season. MnDOT is in the  testing stage this season, which will allow the agency to make decisions on  whether to install additional cameras.  
 
“All the new features we’re  putting on 511 come down to intelligent transportation,” said Braunig. “We want  to be on the cutting edge of that. If motorists can just pick one or two  features to use, they can make better travel decisions.” 
 
For more information on other  features of the 511 system go to www.511mn.org.  | 
         
        
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          Commissioner Zelle signs pledge to join fight against human trafficking   | 
         
        
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             By Angela Forsythe, Office of Chief Counsel    
            
              
                  
                    Clockwise from front left: Tara Kalar, associate legal counsel; Tracy Hatch, deputy commissioner, chief financial officer and chief operating officer; Christy Bailly, Metro Transit, Caroline Palmer, Minnesota Coalition Against Sexual Assault and Angela Forsythe, associate legal counsel, look on as Commissioner Charlie Zelle signs a pledge Jan. 17 for Transportation Leaders Against Human Trafficking on behalf of all MnDOT employees. Photo by Judy Jacobs   | 
               
             
            On Jan. 17,  Commissioner Charlie Zelle signed a  pledge for Transportation Leaders Against Human Trafficking on behalf of all  MnDOT employees, signaling the agency had joined the fight against human trafficking.   
               
              MnDOT has committed to this pledge by:  
            
              - Taking a formal stand against human  trafficking         
 
              - Educating employees on how to recognize and  report signs of human trafficking
 
              - Raise awareness among the traveling public on  human trafficking issues
 
              - Share resources and key data points with other  anti-trafficking organizations.
 
             
            MnDOT, with the support of its leadership, takes this pledge  seriously and has already taken steps to make good on these commitments: 
               
            
              
                  
                  MnDOT joined in the partnership with transportation stakeholders across the country in combating human trafficking.  | 
               
             
            Pledge 1: Take a  Formal Stand against Human Trafficking 
              Prior to signing the Transportation Leaders Against Human  Trafficking Pledge, Zelle addressed the severity of the human trafficking  crisis and outlined MnDOT’s role in eradicating the human trafficking trade.  
               
              “MnDOT is an agency in a unique  position to adversely affect the flow of human trafficking in Minnesota due to  its oversight of transportation by land, air and water,"  Zelle said  "Removing the ease of transport is a step toward  ending human trafficking.” 
               
              Pledge 2: Educate  Employees  
              This spring, MnDOT will roll out mandatory training for both  its agency employees and third party employees who work at MnDOT facilities and  on MnDOT property. This training,  required for all agency employees, is a short web-based training focused on  recognizing and reporting signs of human trafficking in society. Details will follow. 
               
              Pledge 3: Raise  Awareness 
              Beginning this spring, all Minnesota rest areas will display  human trafficking awareness posters to help educate and inform the almost  20,000 visitors that use rest areas across the state each year. Each of these posters will include the  toll-free hotline to report suspected human trafficking. These posters are available for viewing and download  at the MnDOT Human Trafficking Awareness resources website. 
               
              Pledge 4: Share  Resources and Data 
              MnDOT has formed several collaborative relationships to  fight against human trafficking. MnDOT will be a member of the Minnesota Human  Trafficking Task Force, with deputy commissioner Tracy Hatch acting as the  Commissioner’s delegate. MnDOT has also formed relationships with organizations such as the  Minnesota Department of Health, Truckers against Trafficking and the U.S. Department  of Human Services Blue Campaign.  These  relationships will be a source of information and resource sharing  moving forward. Tara  Kalar and Angi Forsythe, both from the Office of Chief Counsel, will serve as liaisons  and points of contact for this program.  
               
            To learn more about human trafficking and MnDOT’s role in  the fight against it, contact Angela Forsythe, associate legal counsel,  at angela.forsythe@state.mn.us, or Tara Kalar, associate legal counsel, at tara.kalar@state.mn.us.  | 
         
        
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          Maintenance staff use multiple strategies to treat winter roads   | 
         
        
          By Sue Roe 
            
              
                  
                    This graphic explains how salt works during temperature variations. | 
               
             
            MnDOT uses several strategies and  materials to provide safe winter road conditions for the traveling public. Rock  salt, or sodium chloride, is the main and most effective, low-cost ingredient  in nearly all those strategies.  
               
MnDOT uses salt to make brine, which  is basically liquid salt, made up of mostly water with a 23 percent salt  solution. Brine is used in anti-icing, de-icing and pre-wetting, MnDOT’s three  main strategies to treat roads. 
 
Anti-icing is used before a winter event to prevent the formation of frost and  the bonding between snow and ice and the pavement. This helps plows scrape off  compacted ice and snow easier.  
 
Anti-icing can reduces  the amount of time required to restore the roads to the desired level of  service, which can mean savings in materials, staff and equipment. 
 
De-icing is done during and after the weather event has occurred. De-icers  chemically break the bond between ice and pavement. They improve the ability  for plows to clear compacted ice and snow from the roadways. De-icing is often  performed in conjunction with plowing. 
 
Last winter season, MnDOT used 174,000  tons of salt, more than any other material, to clear roads.  
 
Pre-wetting is another technique  that involves treating de-icing salt with salt brine to help jump-start the  melting process because salt has to be dissolved to melt snow and ice.  Pre-wetting also helps salt stick to the pavement better. Because more salt  stays in the travel lanes, pre-wetting can lessen the impact on the environment  by reducing salt and sand use. 
 
“People always ask why we just can’t  use more salt when roads get difficult to drive on,” said Kathy Schaefer, who  trains snowplow operators on the use of chemicals. “The answer really lies in the  timing of winter events and current conditions, such as air and surface temperatures.  When we have sub-zero temps, chemicals don’t work very effectively.” 
 
            
              
                  
                  A snowplow distributes salt during a winter storm. 
                  Photo by David Gonzalez   | 
               
             
            Salt works by lowering the freezing point  of water and is most effective when used in pavement temperatures above 15  degrees. 
   
              At temperatures colder than 15  degrees, the cutoff for straight salt applications, there isn’t enough moisture  present for salt to dissolve and melt ice. That’s when alternative  chemicals such as calcium chloride and magnesium chloride are used. These  chlorides have different properties, including how they attract moisture.  Chemically speaking, they have two chloride ions, compared to one in sodium  chloride, which makes them effective in colder temperatures. 
   
              Calcium and magnesium chlorides are  used in pre-wetting to jump-start the melting process. They are also used to  pre-treat  salt piles and, in lesser amounts to keep the salt from  freezing. These products contain organic materials such as sugar beet juice or  corn syrup. The organic component serves as a corrosion inhibitor and is sticky,  which can help the material stick in the salt pile and on the road. MnDOT does  not generally use organics as stand-alone products.  
   
              Whatever form of salt used, its  effectiveness is directly related to the surface temperature of a snow- or ice-covered road. One pound of salt can melt 46 pounds of ice at 30 degrees but  only 8.6 pounds at 15 degrees.  
   
              Several others factors, including humidity levels, dew point temperatures, type  and rate of precipitation, timing of the application and road surface type, are  all considered when determining what method will work best. 
   
              While chemicals effectively melt ice and snow, sand is used to provide traction  but it only works temporarily since it is quickly displaced by traffic. Sand  alone doesn’t melt snow and ice. It’s combined with salt to keep it workable or  mixed with a liquid de-icing chemical just before spreading so the sand embeds into  the ice covered pavement.  
   
              Sand is most often used in very cold  temperatures when chemicals lose their effectiveness. It’s applied at hazardous  driving locations such as curves, intersections, railroad crossings and  inclines.  
Last winter, MnDOT used 32,000 tons of sand on  state roadways.  | 
         
        
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          Newly funded studies tackle transportation problems   | 
         
        
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		   By Shannon Fiecke, Research Services & Library    
            
              
                  
                    MnDOT buildings produce wastewater that is either discharged to a local wastewater treatment facility or managed through a combination of septic systems and holding tanks. A new research study will investigate the potential for treating and reusing wastewater at MnDOT safety rest areas and truck stations to reduce water consumption and minimize the discharge of contaminants into the sewer system. Photo courtesy of Paulsen Architects   | 
               
             
            Can Twin Cities roadsides be  used to grow habitat for endangered bumble bees? Are unseen factors affecting safety at rural intersections? How should Minnesota  transportation agencies prepare for connected vehicle technology? 
            Minnesota’s next round of transportation research projects  will attempt to solve these and other questions facing the state’s  transportation community. The Transportation Research and Investment  Group, which governs MnDOT’s research program, and the Minnesota Local  Road Research Board, which represents cities and counties, recently selected 21  transportation research projects for funding in fiscal year 2018. 
               
              A  couple of MnDOT’s more notable projects will evaluate the reuse  of wastewater at safety rest areas and truck stations and develop  a system to optimize the location of 80 truck stations due for replacement in the next 20 years. MnDOT will also  partner with the Local Road Research Board to evaluate  the use of personal warning sensors for road construction workers. 
            In  addition to the problem of stripping  underneath sealcoats on  some city streets, top research studies for local  governments involve pedestrian  safety enforcement and  investigating whether  rural, low-volume roads should be treated differently than urban  roads for storm water runoff. Current regulations govern runoff the same, regardless  of daily vehicle count or surrounding land use. 
            “The selected research studies, which typically take  one to three years to complete, will address some of the most major policy,  environmental and maintenance dilemmas facing transportation practitioners,”  said Linda Taylor, Research Services & Library director. 
               
            Find  the complete list of funding awards here. 
            
              
                Feb. 10 Deadline for Submitting Ideas for Research  Implementation  
Want to put a new technology or method into practice in your  work area? MnDOT is currently accepting research implementation ideas for its  FY2018 funding cycle. Funding is available for demonstration projects that will  help offices or districts solve problems, save money or change business  practices. Consult the implementation project guidelines and submit ideas by Feb. 10 using IdeaScale.    | 
               
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          Materials Lab's William Loher eligible for vacation donation | 
         
        
          
              
                
                    
                      William Loher, Office of Materials and Road Research, was diagnosed with congestive heart failure and is eligible for the vacation donation program. Photo courtesy of the Office of Materials and Road Research    | 
                 
               
              William Loher, geotechnical engineering  section crew supervisor in the Office of Materials and Road Research, is now  eligible for the state vacation donation program. 
                 
Loher has been diagnosed with congestive  heart failure with significantly reduced pump function of his heart. As a  result, he is deconditioned, weak and has an extremely  limited function for activity.   
 
He has exhausted all of his sick and vacation leave. Employees may donate up to  40 hours of vacation to help Loher. However, donations in any amount will be helpful. 
 
Curt  Pape, transportation program supervisor  senior in the Office of Maintenance, is also eligible for the vacation donation  program. Check out his story  in previous  Newsline.  
 
To donate vacation  hours, go to the Employee Self Service Web site and click “Other Payroll” and then  “Leave Donations.” The site also allows employees to view a list of all state employees eligible for the program and to enroll  as a recipient.  
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          Improve Intentional Customer Engagement baseline survey update  | 
         
        
          By AnneMarie Burgess, WIG coaching program manager  
              
                
                    
                      Scott McBride, Metro District transportation engineer, and Janet Cheney, Metro District Business Operations and Services Office manager, show off the Golden WIG traveling trophy. Congrats to Metro District Business Operations and Services for receiving the biggest increase in survey responses during the December push.  Photo by Jocelyn Stein   | 
                 
               
              We are excited to share the  feedback collected during the customer survey as we continue our efforts to  measure and improve our customer engagement. Survey results will be sent   to offices and districts later this week.  
              Your work group’s WIG sessions are  a great opportunity to discuss as a team how to best use the survey results. Remember:  these baseline measures are a point-in-time and serve as a place to start or  from which to build. Internal resources are being developed to assist work  groups that want to create more product- or work area-specific customer  measurements.  
              When reviewing the survey  results, please consider how and where these baseline measurements may be used  to refine your current or future sub-WIG as the “A” (baseline)  measure. Remember, teams have selected a sub-WIG because  it is viewed as the most effective way for their local work group to improve  customer engagement.  
              In our day-today activities, work  groups should ask: 
               
              
                - Do we know what our  customers want? 
 
                - Do we consider the  impact of our work on customers? 
 
                - Do we provide products  and services that are easy to use and understand?
 
                - Can we find ways to  delight our customers? 
 
               
              Our focus is to grow customer  engagement and ultimately customer trust by improving MnDOT's: 
               
              
                - Customer involvement   
 
                - Impact to our  customers
 
                - Customer experience 
 
                 
               
            On  Jan. 23, Deputy Commissioners Tracy Hatch and Sue Mulvihill  sent an email to all staff sharing the new A to B statements (lag measures) for  the customer goal and focus area. These goal statements have also  been added to the WIG 2.0 framework on iHub so you can simply click on each box within the  diagram to view them. Analysis on the feedback continues, so watch for future  updates as our work evolves.           | 
         
        
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          Office of Equity and Diversity kick-off monthly e-news  | 
         
        
          By Judy Jacobs   
            
              
                  
                  Office of Diversity & Inclusion’s enews can be found on their iHUB page.  | 
               
             
           
             
            The Office  of Diversity & Inclusion Newsletter launched  last week. Each month the newsletter  will capture MnDOT diversity initiatives, training and events in the districts  and throughout the divisions. 
               
              In last week’s inaugural issue, the Office of Diversity and  Equity team members were highlighted with services and assistance each  provides, along with individual contact information. Team members have experience and expertise in  the areas of discrimination complaint investigation, mediation services,  training opportunities, language and interpretive services, reasonable  accommodations, hiring process monitoring as well as eight Employee Resource  Groups designed to mentor and promote professional development and help advance  MnDOT’s diversity and inclusion core.    
               
              In  the inaugural edition of the newsletter, Commissioner Charlie Zelle said,  “MnDOT is deeply committed to expanding our intercultural competence and  diversifying our workforce to effectively deliver high-quality, dependable  transportation systems, compete for a highly skilled workforce, gain trust in the  communities we serve and create a work environment where all employees feel  valued and be able to contribute their best. Being an effective,  diverse and inclusive organization is not only the right thing to do, it is  also essential to MnDOT’s core value of diversity and inclusion.”     
               
              The newsletter will be sent  via NoteMailer each month to  MnDOT employees.  
               
            Please share this publication with others who may be  interested and encourage them to register through GovDelivery for future editions of the newsletter.          | 
         
        
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          What’s new on the web  | 
         
        
          eDOCS links on iHUB 
                 
As you may know, there are many links on iHUB that go to  documents stored in MnDOT’s Electronic  Document Management System, or eDOCS. This system uses software to store,  organize and retrieve electronic documents, and to maintain document versions  and a historical record of creation, edits and use.  
 
Recently, the tool used to link to eDOCS from iHUB was  updated, causing many of the old links to break. While most of those old links  have been swapped out with the new link, it’s possible there are still a few  old links floating around out there. If you spot any eDOCS links that aren’t  working, or that look like this example, please contact the Communications Office web  team at webteam.dot@state.mn.us and let us know so we can help you fix.   | 
         
        
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          Agency receives  AASHTO Safety Leadership Award  | 
         
        
          By Sue Roe  MnDOT received a 2016 AASHTO Safety Leadership Award at the association’s  annual meeting in Boston in November. Commissioner Charlie Zelle accepted the  award on behalf of the agency.  
               
The award, submitted by Office of Traffic Safety and  Technology, recognizes states that made significant improvements by showing  leadership in safety, strong safety partnerships and strategic planning, and  safety innovation. 
 
"The  OTST and districts have long been testing and implementing innovative solutions  and initiatives,” said Sue Mulvihill, deputy commissioner and chief engineer.  “Their efforts are key in helping us improve safety on Minnesota's  transportation system. Congratulations go out to OTST and the districts for  their work." 
 
The award was based on MnDOT’s efforts to improve roadway  safety, including: 
            
              - The Strategic Highway Safety Plan and safety  plans at the district and county levels that help prioritize and fund projects. 
 
              - The Toward Zero Deaths program and the  coalitions the state and regional coordinators have built to use resources and  assess crash risks.
 
              - New alternative intersection designs such as  roundabouts, reduced conflict intersections and diverging diamonds that help  the state reduce injury crashes and fatalities.
 
              - An Intelligent Work Zone System that includes  zipper merge, speed warning systems and queue warning systems.
 
              - Mumble strips that improve safety and reduce exterior  noise to residents.
 
             
            “Winning this award shows the  great safety commitment that MnDOT dedicates at the district and central office  levels and through the Toward Zero Deaths program,” said Jay Hietpas, state  traffic engineer. 
               
              AASHTO’s award announcement cited MnDOT for using  “multidisciplinary approaches to eliminate fatalities and life-changing  injuries that come from roadway crashes. MnDOT is willing to try new safety  countermeasures and methods for moving toward zero deaths.” 
               
            The Tennessee Department of Transportation also received a  Safety Leadership Award. 
            
              
                  
                  Members of the Office of Traffic Safety and Technology team are, from left: Peter Buchen, Ken Johnson, Jay Hietpas, Kelly Franco, Sue Zarling, Rashmi Brewer, Heather Lott, Eric Davis, Kristine Hernandez, Ron Bisek, Sue Mulvihill, Jeff Morey, LouAnn Naatz, Rick Sunstrom, Jolene Servatius, Jerry Kotzenmacher, Julie Whitcher, Sue Sheehan, Derek Leuer, Lesa Monroe, Diane Colton, Janelle Anderson and John Peters. Photo courtesy of the Office of Traffic Safety and Technology   | 
               
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          Employees recognized for their work with race,  equity  | 
         
        
          By Rich Kemp 
              
                
                    
                    Eric Davis, chief of staff, and Sarah Rudolf, statewide public engagement coordinator, are assisting with the Government Alliance for Race and Equity.  Photo by Rich Kemp   | 
                 
               
              Eric  Davis, chief of staff, and Sarah Rudolf, statewide public engagement  coordinator, were recently recognized for their work with the Government Alliance for Race and  Equity.   
                 
GARE is based on pioneering work done in Seattle, Wash., to address systemic  inequities within city services. It is now a national network of city, county  and state agencies working to achieve racial equity and advance opportunities  for all. 
 
Davis and Rudolf joined a team of 20 employees from across state agencies, as  well as more than a dozen Minnesota cities, for a one-year GARE learning cohort.  Minnesota is one of the first states to participate in the program. 
 
“Government programs weren’t always created to serve everyone,” said Rudolf.  “GARE recognizes this and is working to recalibrate the way things are done.” 
 
Rudolf serves as the team leader for the state government’s participation with  GARE. She meets with James Burroughs, the state’s chief inclusion officer, and  representatives from several state agencies to address Minnesota’s racial  disparities.  | 
         
        
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          Transportation funding, advancing equity, improving customer engagement top MnDOT’s goals for 2017  | 
         
        
          By Commissioner Charlie Zelle   
              
                
                    
                    Commissioner Charlie Zelle discusses MnDOT’s goals for 2017. Photo by David Gonzalez   | 
                 
               
              As 2017 gets started, I want to take some time to talk about  MnDOT’s goals for the coming year. At the end of last year, we submitted our  accomplishments for 2016 to the Governor’s office and provided our goals for  2017. The overall goal areas are Transportation Funding, Advancing Equity, and  Improve Intentional Customer Engagement. You will find more detail on these goals  below.  
                 
                It is important for MnDOT to evaluate and set goals each  year. The work that we do is incredibly important and very complex. We are  entrusted with significant amounts of funding each year, and with the  responsibility for maintaining Minnesota’s transportation system. 
                 
                We have a significant effect on Minnesota’s economy.  Manufacturing and agriculture rely on a good transportation system to receive  raw materials and get their goods and crops to market. Employers rely on a  sound transportation system that allows their employees to get to and from work  safely and reliably. And, our state’s tourism industry relies on good roads and  bridges that will bring millions of visitors to Minnesota each year to enjoy  our beautiful state.  
                 
                We also face great complexity in what we do. Building roads  and bridges requires good engineering that ensures that the roads and bridges  are safe for travel and will last for as long as possible. We manage different  types of funding from different sources. Each has its own requirements that we  need to meet in a timely fashion. We have to plan 20 years out, 10 years out  and four years out. We have to look to the future and anticipate what the needs  may be, and then develop plans to meet those needs. We have to consider  technology, innovations, societal changes and even climate change as we look to  the future.  
                 
                And, we need to be prepared for the changes society will  make in the future. We have to think about our workforce and how to best plan  for the inevitable change of generations. MnDOT is working hard on advancing  diversity because society is becoming more diverse. We need to be a work place  that is attractive to all and that mirrors the society that we serve.  
                 
                This is critical because as employees retire, we need to  attract new employees to fill vacant spaces. If we are not perceived as a  workplace that embraces diversity and accepts all, we will face a significant  challenge in hiring new talent. And I believe that a diverse workforce will be  strong because of the many talents that diverse candidates will bring to MnDOT.  
                 
                While these are high-level goals, we all need to think about  where we fit in each of these goals. The work we do every day will help the  agency make progress. It is important for each of you to see how what you do  fits in with each of these goals. Your work every day has an effect on how we  are doing and the progress we are making. You are part of the engine that makes  MnDOT move forward. If you aren’t sure, talk with your supervisors and  managers. 
                 
                As we move into the New Year, I want to say thanks for your  efforts last year, and for the great things you will do in 2017. I often tell  others at national meetings about MnDOT’s strong, professional workforce. I feel  fortunate to be able to say I am part of this team.  
                 
  MnDOT 2017 Goals 
   
  Transportation funding 
              
                - Continue effort to secure long-term transportation funding package  to meet the $18 billion gap over the next 20 years between revenue forecast to  come in and anticipated needs to maintain the transportation system  
 
               
              Advancing equity 
              
                - Meet agency goals in the Disadvantaged Business  Enterprise program contract awards, Targeted Group Businesses and Veterans  owned businesses 
 
                - Meet workforce goals for contractors on state  projects
 
                - Meet Certified Small Businesses goals for general  and maintenance procurement contracts
 
                - Develop a five-year Strategic Operating Plan that will translate our  vision, mission, core values and long-range transportation system plans into  near-term operational priorities linked to specific actions. The Strategic  Operating Plan will support outcomes, measures of success and actions organized  under six goals: customer engagement, equity, financial effectiveness,  resiliency, IT and data management, and workforce excellence.
 
                - Work as part of a state multi-agency subcabinet to  improve the lives of people with disabilities via the Olmstead Plan. MnDOT  transportation goals in the plan include:
 
                
                  - By Dec. 31, 2020, make accessibility  improvements to 4,200 curb ramps (increase from base of 19 percent to 38  percent) and 250 accessible pedestrian signals (increase from base of 10  percent to 50 percent.)
 
                  - By 2025, increase the annual number of transit passenger  trips to 17 million, and service hours to 1.7 million in Greater Minnesota  (approximately 40 percent increase).
 
                  - By 2025, expand transit coverage so that 90  percent of the public transportation service areas in Minnesota will meet  minimum service guidelines for access.
 
                  - By 2025, improve transit systems' on-time  performance to 90 percent or better statewide.
 
                 
               
              Improving intentional  customer engagement 
              
                - Earn trust and increase transparency by becoming  a customer-centered organization that engages customers, listens to understand  and balances the diverse needs of all to achieve the best outcomes 
 
                - Survey internal and external customers to help  develop plans to improve customer engagement in the coming year 
 
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