As part of Mn/DOT’s Shaping Our Future efforts, the Office of Human Resources
has realigned some services and improved others to support and respond to the
needs of internal customers so that we can better meet the needs of Minnesota
citizens, according to Mark Carlson, HR director.
"During this time of streamlining services and realigning functions to
increase efficiencies in many areas of Mn/DOT, the services of the department’s
human resources professionals have never been more vital," Carlson said.
"The Office of Human Resources has realigned its services to support all
aspects of the department’s culture, employee interests and business needs.
Our goal is to develop a workforce to successfully lead the new organization."
The six Human Resource services affected are: shared business services, department-wide
training, recruitment and retention, organizational health and wellness, succession
planning and strategic staffing.
Shared business services consolidation
Purpose: To improve delivery of business operations in the Capitol Complex
(excluding Metro Division) and modal office areas by consolidating shared business
services and functions. The Shared Business Services Unit will be housed in
the Office of Administrative Services with dotted line accountability to the
offices of Human Resources and Financial Management. See
Mn/DOT Newsline, Jan. 9, 2002 article.
Department-wide training program
Purpose: To coordinate training department-wide in order to address Mn/DOT’s
most critical needs as Mn/DOT moves toward a distributed products and services
model. A training transition plan will be implemented over the next six-to-12
months to address the department’s critical training priorities. See
Mn/DOT Newsline, Jan. 16, 2002 article.
Recruitment and retention
Purpose: To help Mn/DOT remain competitive in this labor market and deliver
programs and services that directly address customer values. The unit’s
goal is to partner with managers to develop and implement strategies
that will help them effectively recruit and retain the highest quality people
to meet current and future goals and challenges.
Organizational health and wellness
Purpose: To help strengthen the relationship between the department's culture,
business results and the health and productivity of its workforce.
The new unit combines Health and Wellness programs with the office's
Staff Psychologist/ Management Consultant and adds American Sign Language Interpreting
Services, Workforce Diversity Programs and Training formerly within the Office
of EEO Contract Management.
Succession planning
Purpose: To develop current employees and recruit new, experienced, diverse
and highly skilled employees for targeted leadership positions in engineering
and other career areas at Mn/DOT.
Strategic staffing
Purpose: To help districts and offices develop staffing plans that address
gaps and/or surpluses in all job classifications.
Carlson said that in addition to these directions, the Office of Human Resources
will continue to focus on its mission to advise and direct management on the
investment of human assets by providing:
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Skilled people in the right job, at the right time
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Timely and reliable answers and guidance related to human resource management
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Successful performance improvement strategies
For more information about Office of Human Resources services and objectives,
visit the "HR on the Web" Web site at http://www2.hr.dot.state.mn.us/hrw3/.
For more information about department-wide Shaping Our Future efforts, visit
the http://ihub/shaping intranet site. Send
questions about Shaping Our Future to change@dot.state.mn.us
or to "Change, MS 150." Responses will be posted on the Shaping Our
Future Web site.
For tips and suggestions for coping with change, visit the state Employee Assistance
Program Web site at http://www.doer.state.mn.us/eap/5.htm.
By Donna Lindberg
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